| A qualified counsellor for 100 or more students; referral protocolsSupreme Court II, V | Santulan Counselling Management System: caseload, session notes, follow-ups and referrals | Appointing qualified staff and clinical care |
| Staff training twice a yearSupreme Court VI | Training for teachers and counsellors as needed, and the Santulan Teacher Capability Development Lab | Scheduling, certification and attendance |
| Sensitising parents to pressure and distressSupreme Court IX | A parent summary with a support note, and the Santulan Parent Capability Development Lab | Parents taking part |
| Structured career counsellingSupreme Court XII | The Values, Purpose and Future Agency domain shows readiness, not a prediction | Career counselling by qualified counsellors |
| Anonymised records and an annual reportSupreme Court X | Aggregated cohort views for leadership | Submitting reports to the regulator |
| Life and socio-emotional skills in school lifeNEP 2020, CBSE manual, WHO and UNESCO | A seven-domain framework, a personalised growth plan and the Santulan Student Capability Development Lab | Fitting practice into the timetable |
| Reducing exam pressure and public shamingSupreme Court IV, XI | Cohort patterns can inform the conversation. Santulan does not set exam policy | Exam patterns and school culture |